{"id":10,"date":"2024-02-19T07:47:38","date_gmt":"2024-02-19T07:47:38","guid":{"rendered":"https:\/\/amoes.shop\/?page_id=10"},"modified":"2024-05-12T11:16:25","modified_gmt":"2024-05-12T11:16:25","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/amoes.shop\/index.php\/refund_returns\/","title":{"rendered":"Refund&amp;Return Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Refund<\/strong><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-3cbd00a1956214320a7676159900ccc0\" style=\"font-size:18px\">What is the refund policy?<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-3f9e990904a347836268df3a92a0a76c\" style=\"font-size:18px\">35 days return policy<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8209de3ec7064f0fbd200a1469fa28ff\" style=\"font-size:18px\">After received your goods, we will implement the 35 days return policy as long as the item is not used and kept in the original packaging, you can return the item within 35 days after received it.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-554c9e1e3b5be0b4e70ed9b0eff217ec\" style=\"font-size:18px\">Please note that the buyer will be responsible for the return shipping fee.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8dd93c1da5b8666c5fbf9ba33cd14358\" style=\"font-size:18px\">After 35 days, we will not provide a refund under any circumstances.If you are not satisfied for any reason, please contact us via\u00a0help@amoes.shop.Let\u00a0us know that we want to ensure that your buying experience remains original.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8bbe84b7e941ff53e344673e066f6879\" style=\"font-size:18px\">Product damage<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0ca32ceb4c602843a0161b28f39bd28a\" style=\"font-size:18px\">If there are any problems, we will return or replace any damaged products.Please send an email to\u00a0help@amoes.shop\u00a0within 35 days after receiving the item.After 35 days, we will not be able to return any items.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d46c1b8317851b23607cce5129087314\" style=\"font-size:18px\">Replacement<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-fd4566d772bb3bc5084f399a995edc30\" style=\"font-size:18px\">If the received product has manufacturing defects, the buyer has the right to ask for refund or replacement within 35 days after receiving the item. Buyers may be asked to provide picture evidence of a manufacturing defect by contacting\u00a0help@amoes.shopm.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-dec0567aa283d8cffc8167c74e28a0a8\" style=\"font-size:18px\">Refund (if applicable)<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-4c39a6ed827e8689c59aff7abe3525c1\" style=\"font-size:18px\">After receive and check the returned item, we will send you an email informing you that we have received the returned item. We will also notify you to approve or reject the refund.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1c3739673576137985e69aa38573203d\" style=\"font-size:18px\">If the refund is approved, your refund will be processed and the credit limit will automatically be applied to your credit card or original payment method within few days.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-c628694364a236c7a5c6aea595243e41\" style=\"font-size:18px\">Refund overdue or lost (If applicable).<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-4ec0d82c8221c5458e5d897e126e3109\" style=\"font-size:18px\">If you haven\u2019t received refunds yet, please check your bank account again first.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ec00ed8989f9b67992c0bcb7b4da4a84\" style=\"font-size:18px\">Then contact your credit card company. It may take some time to officially issue a refund.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a0a836e9597970c82a73465a3f419871\" style=\"font-size:18px\">Next, please contact your bank. Refunds usually require some processing time.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-097a0351274daeb32d0da34d92c7e83e\" style=\"font-size:18px\">If you have completed all the steps but still haven\u2019t received a refund<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ea486aeb550861709f630561e713571e\" style=\"font-size:18px\">Please contact us by this email address:\u00a0help@amoes.shop<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-fe52e4827bd2c3d4f11c364123958f1a\" style=\"font-size:18px\">Communication (if applicable)<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d02f6642bbc2da0425efc9632f035c1b\" style=\"font-size:18px\">We only replace items if they are defective or damaged. If you need to replace it with the same item, please send us an email to\u00a0help@amoes.shop<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Return<\/strong><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-3dc6c3bcdf67d398935c2cbb27382bfb\" style=\"font-size:18px\">Our policy lasts for 35 days. If 35 days have passed after confirming the delivery, we will not be able to provide you with a refund or replacement.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-09af2d92850484447fba900e48a430eb\" style=\"font-size:18px\">To qualify for a return, your item must be unused and in the same state as the item you received. It must also be in the original packaging.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-fa61ecf05ed5c659304704327b9b8fd5\" style=\"font-size:18px\">To complete your parcels return, we need the order confirmation, which will be sent to your email address after you place order successfully.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d094a06e9cf3a9425c89246f0853a426\" style=\"font-size:18px\">Please don\u2019t send it back to the original address or mailing address. We will provide the mailing address for return after submitting the return application by email.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1fe1a0c968da6c0eaf79b5f9e18e545e\" style=\"font-size:18px\">Under these circumstances, we will only do partly refund(if suitable)<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-89f9f804fd9f0448f36171c98fde3037\" style=\"font-size:18px\">-Due to our error,any damage or lack of parts of any non original state items<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a1d184eaf64400389639d8e791834694\" style=\"font-size:18px\">-Any item returned within 35 days after delivery<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-77438634a595f735a34bf2417b74a00b\" style=\"font-size:18px\">How to returned purchase\uff1f<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-68f723ac6f39c9c72e0f23ad2f845d06\" style=\"font-size:18px\">If you are not satisfied with the order and want to return it, please contact us within 35 days after the order delivery date. And contact us directly by email to process your return. Each return will be processed manually by our customer service team. You will be notified if the return is approved.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-fe6b111aa87b9da4c21b6e133efcec58\" style=\"font-size:18px\">Please note that all returns must be in their original condition and packaged intact.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0c582d5ab440c2061c4e6f7a2ac68cce\" style=\"font-size:18px\">Do I need to pay for shipping for return orders?<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a35303209a6240c00dd14de38f42d7bc\" style=\"font-size:18px\">Yes, all return shipping costs are borne by the customer.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0613482f3b4db7a3abe0e6941a92e5b9\" style=\"font-size:18px\">What if the ordered item is defective, incorrect or damaged?<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-130dee73b20df9b853adb9bb3052733a\" style=\"font-size:18px\">Please contact our customer service team within 35 days after the order delivery date. In order to speed up your claim, please provide product photos. We will process all claims as soon as possible,make sure you get a replacement free of charge.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-bdc0ad5a54a98341c1d8a6072d5384ab\" style=\"font-size:18px\">How long does the return process take?<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-41ed24fd193047bd64c0868d435514fb\" style=\"font-size:18px\">Due to the high volume of daily orders, it may take up to 14 working days to process the return from the date we receive your returned item. We will notify you via email to confirm that your return order has been processed.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d1a01cdf279d5ac9264e32fcdabda0c8\" style=\"font-size:18px\">What if I want a refund?<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-df509cf451933439876d2111f034a45e\" style=\"font-size:18px\">After we receive the goods, you can request a refund, which is due to meet within 35 days. If you request a refund, you should return the goods to us. The goods you return should be with the original packaging and not be used. We will refund you after checking the goods you return to us.&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8191b559eb604c838db28471e4cccb82\" style=\"font-size:18px\">Step 1: You can get in touch with our servive team. We will provide you with the return address. Our e-mail address is\u00a0help@amoes.shop.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-aa4249419e0ba47a8ba1b773d7d0dc9e\" style=\"font-size:18px\">Step 2: You should return the goods to the address we provide and inform us of the tracking number.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-2d75f1c8ad523b8f243d559e53844ef8\" style=\"font-size:18px\">Step 3: We receive the product and inspect it.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-fc7ee8428bd18ddef8a2a34f9f48b0b4\" style=\"font-size:18px\">Step 4: Check if the product has been returned as requested. I\u2019ll give you a refund.&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-c3735d681b4aabfcb0ddcb94b1c0d6de\" style=\"font-size:18px\">When can I receive a refund?&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-5846cd49b35e0e1fadbe02efa8fbf12d\" style=\"font-size:18px\">All refunds will be credited to the original payment method. The time of refund is usually within 7 to 14 business days after we receive the returned items. Please contact your bank to find out when the refund will be returned to your account. Due to the difference between Banks, it may take up to a few weeks for the credit to be returned to your account.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund What is the refund policy? 35 days return policy After received your goods, we will implement the 35 days<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":3,"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":15835,"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/pages\/10\/revisions\/15835"}],"wp:attachment":[{"href":"https:\/\/amoes.shop\/index.php\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}